SAE Announces New Podcast Series: Going from Reactive to Proactive in Response to the Coronavirus Pandemic

At SAE, everyone’s thoughts are with the members of our behavioral health community — families and friends, and the people served whose lives have been turned upside down, as well as our medical heroes and public servants who are working so hard to protect and heal our families and neighbors at great personal risk. In this period of turmoil and uncertainty, we will continue to provide remote and uninterrupted service to our clients, using our robust technology platform that permits us to provide timely, seamless services.
At this very moment, we are busy developing up-to-date information for our behavioral health community concerning the rapidly changing administrative, clinical, staffing, fiscal and safety issues (both staff and clients), arising from the pandemic. If you are already subscribed to receive SAE’s e-blasts, then you have been receiving our updates in the behavioral health field, most recently including important resources and guidance from agencies like CDC and SAMHSA in response to COVID-19. Working with Coordinated Compliance Solutions, Fern Zagor Consulting, and other thought leaders, we are planning to initiate a weekly Podcast series to provide you with critical information and tools including additional topic-specific checklists and operational “tip sheets” that you can quickly use in navigating this extraordinarily difficult and ever-changing situation.
Our new SAE CAREs (Clinical And Research Experts) Podcast COVID-19 series, entitled “Going from Reactive to Proactive in Response to the Coronavirus Pandemic”, aims to pose thoughtful questions your practices should be thinking through, and provide short-term solutions and tools to help you accomplish your goals. Each podcast will include summaries of regulatory changes and links on SAE’s website to full text information and primary sources. They will also address self-care practices and topic-specific content.
Our goal in this series of podcasts is two-fold. First, we want to give you the tools and resources that will enable you to contain and gain operational control during this national crisis and its impact that this pandemic has caused on your service delivery system. Second, we want to offer specific stabilization strategies that you can deploy not only to gain control during the crisis but also to protect, implement and sustain course corrective adaptive interventions that meet the needs of the consumers you serve and the clinical, supervisory and safety needs of your staff.
The initial podcasts will focus on:
  • Stabilization and Growth Strategies — This first podcast will address consumer safety, System changes and both short term and long term planning needs.
  • Technology Practices and Resources — This second podcast will build on what exists while expanding for the future. This podcast presses “pause” on the frantic attempt to move a workforce to newly defined telemedicine services and asks the provider to think about sustainable systems policies and practices that can be implemented over the next few weeks and modified for future use.
Future podcasts will include topics such as:
  • Virtual consumer engagement,
  • Compliance documentation and the need to develop a Quality Assurance Plan that will stand up to future auditing,
  • Effective clinical strategies,
  • Managing Human Resources and virtual fiscal workflows,
  • Designing and setting up distance learning programs to support virtual training
  • Other Compliance and related concerns in an ever changing world with few rules.
In an effort to be as responsive as possible, SAE will be providing opportunities to submit questions following each podcast which will then be answered at the beginning of the next podcast or on our website. We are also encouraging listeners to identify their areas of concern and suggest topics for future podcasts and learning opportunities.
SAE’s first podcast of this series will be available Friday, March 27. If you are not already subscribed to receive our e-blasts, go to and sign up to be added to our listserv.
Please keep us in mind if we can help in any way, in a formal or informal basis. We are available to you. If not in-person, we are only a phone call (212.684.4480) or e-mail ( away.
Be safe and stay healthy.